FAQ

Can I purchase directly from Frederic Sage?

Frederic Sage is exclusively available through select authorized retailers. Each of our retailers is carefully chosen to assist you with regards to your Frederic Sage purchase and inquiries. Click here to locate an authorized retailer near you.

What metal choices do I have when purchasing a Frederic Sage piece?

Frederic Sage jewelry is available in Platinum, 18K or 14K white, rose, and yellow gold.

Can I custom order a jewelry piece?

Yes! You may customize any available Frederic Sage design or provide a sketch of a design you have in mind and our team will custom create that piece for you. This is also true in the case of wedding bands; if your engagement ring does not have a matching wedding band, you may custom create a band that would perfectly pair with your ring.

Do Frederic Sage Bridal Rings include the center stone?

Frederic Sage designs are available as semi-mounts; this is in reference to the accent Diamonds that are already set in the ring-either on the sides of the main stone and/or throughout the setting; however, the center stone is not included. This allows you to select a center stone that best fits your style and budget.

What quality are Frederic Sage Diamonds?

Frederic Sage Bridal Diamonds are F-G color and VS2-SI1 clarity diamonds, while Fine Jewelry Diamonds are G-H color and VS2-SI1 clarity, all of which are hand selected by Frederic Sage.

Are all the Frederic Sage designs available on the website?

While most of the designs are available on our website for view, an authorized Frederic Sage retailer is the ideal place to explore all of our designs and view our comprehensive catalog.

I’m interested in becoming an authorized retail partner?

Thank you for your interest! To learn more about becoming an authorized retail partner visit our partner’s login page.

Do you have more questions?

Your comments and questions are very important to us and we enjoy answering each one personally.

Please know that we try to respond to every customer as quickly as possible, but due to the volume of emails and consumer interest we receive, we feel it is often much more effective for customers to be able to connect directly with authorized Frederic Sage retail partners for immediate guidance.

If you have questions about a Frederic Sage piece that you already own, we recommend that you connect directly with your authorized Frederic Sage retail partner; if you have exploratory questions about Frederic Sage, your questions may already be answered here, in our frequently asked questions section. You can locate a Frederic Sage retail partner near you by clicking here.

If you have other specific questions, please feel free to connect with us via Facebook or Twitter.